Privacy Policy

This Privacy Policy explains how VoltDrip handles information related to our website, support communication, and app-related services.

What We Collect

We may collect information you provide directly to us, such as your name, email address, store information, support message, or other details you submit through contact forms, sign-up forms, or service interactions.

If you use VoltDrip services or related app experiences, we may also receive information related to store onboarding, account setup, store verification, uploaded materials, service usage, and support history.

Depending on the service flow, uploaded materials may include files, images, text, or supporting information submitted for verification, content handling, or delivery-related steps.

How We Use Information

We use information to:

- respond to inquiries and support requests
- review store onboarding or verification-related submissions
- operate and improve VoltDrip products, services, and workflows
- provide status updates or service-related communication
- maintain service reliability, safety, and account integrity
- review misuse, fraud, security events, or operational issues

Store Verification and Account-Related Information

If you use VoltDrip in connection with a store, partner, or business workflow, we may process information needed to review identity, store relationship, store verification status, and related operational records.

We use this information to support legitimate onboarding, account review, verification handling, and service continuity. We do not describe this process as final legal approval or regulatory certification unless such status is explicitly stated elsewhere.

Uploaded Materials

Uploaded materials may be used to support content handling, store operations, task fulfillment, verification review, or service delivery.

We may retain technical records associated with uploaded materials, such as upload time, related store or account context, and service processing history, where needed for operations, troubleshooting, security, or service review.

Contact Requests, Cookies, and Analytics

When you contact VoltDrip, we may keep records of your message and related follow-up communication.

Our website may also use standard website technologies such as cookies, basic analytics tools, or similar mechanisms to support site performance, traffic understanding, and service improvement. If additional cookie or tracking disclosures become necessary, VoltDrip may update this page accordingly.

How We Share Information

We do not sell personal information described in this page.

We may share information with service providers, technical vendors, advisors, or internal teams where reasonably necessary to operate the website, support our services, maintain system security, process support requests, or meet legal obligations.

We may also disclose information where required by law, legal process, or legitimate security review.

Data Retention

We keep information for as long as reasonably necessary for the purpose it was collected, including service delivery, support handling, account review, fraud prevention, recordkeeping, and legal or security needs.

Retention may vary depending on the type of information and the service context.

User Rights and Requests

Depending on your location and the nature of your relationship with VoltDrip, you may request access, correction, or deletion of certain information.

Before taking action on sensitive requests, we may need to verify your identity and your relationship to the relevant account, store, or request.

How to Contact Us

For privacy-related questions or requests, please contact:

info@voltdrip.com

Questions about privacy? Contact info@voltdrip.com

FAQ

1. Does VoltDrip collect information from support requests?

Yes. We may keep messages and related records so we can respond, follow up, and improve service handling.

2. Does VoltDrip process store verification information?

Yes. Where store verification is part of the service flow, we may process related information to review onboarding, identity, and service eligibility.

3. Can I request deletion of my information?

You may submit a deletion or correction request to info@voltdrip.com. We may need to verify identity before processing the request.

4. Does VoltDrip sell personal information?

This page does not describe the sale of personal information. VoltDrip may share information only where reasonably necessary for service operation, security, or legal compliance.